Last updated: August 3rd, 2025.

At SparkPoint+, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our app. By using Sparkverse, you agree to the collection and use of information in accordance with this policy.

Information We Collect

• Information You Provide

  • When you create an account, we collect your name, email address, phone number, and password.

  • If you make payments through the app, we may collect billing and transaction details.

  • If you contact us for support, we collect information related to your inquiry.

• Information Collected Automatically

  • Location Data: To help you find charging stations, we collect location data when you use the app. This information is used solely for navigation and station availability purposes.

  • Device Information: We collect information about your device, such as the operating system, device model, and unique device identifiers.

  • Usage Data: We track how you use our app, including interactions with features, charging sessions, and preferences.

• Information from Third Parties

  • We may receive data from EV charging station operators, payment processors, or analytics providers to enhance our services.

How We Use Your Information

• We use your information to:

  1. Provide and improve the Sparkverse app and services.

  2. Process payments and transactions.

  3. Personalise recommendations and enhance user experience.

  4. Respond to customer support requests.

  5. Ensure security, fraud prevention, and compliance with legal obligations.

Sharing Your Information

• We do not sell your personal data. However, we may share your information with:

  1. Service Providers: Payment processors, cloud hosting providers, and analytics platforms that help us operate the app.

  2. Business Partners: EV charging station operators and vehicle service providers to offer seamless services.

  3. Legal Authorities: If required by law, regulation, or legal process, we may disclose your information.

Data Security

We implement industry-standard security measures to protect your data. However, no online service is 100% secure. Please use strong passwords and avoid sharing sensitive information unnecessarily.

Your Choices & Rights

1. You can update your profile information in the app settings.

2. You can request account deletion by entering your email here

Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for their privacy practices, so please review their policies before using them.

Updates to This Privacy Policy

We may update this policy from time to time. We will notify you of significant changes through the app or via email.

Contact Us

If you have questions about this Privacy Policy, please contact us at: